As bike shop owners ourselves, we were tired of all of the paper service tickets floating around - so easy to lose, misinterpret, and trying to read the handwriting was getting annoying. Let alone keeping file cabinets of all of the past tickets! So we set out to create a solution that allowed us to focus on bikes, not tickets.
As fellow bike shop owners we know the struggle! We are a family owned small business that prides itself on treating people right and doing a professional job the first time...because we know through experience that doing good work creates life long customers!
Even though we are bike shop owners now, we came from a software background - creating 6 different software companies from 1998 to 2020 that revolutionized the delivery industry. When we sold out we swore we'd never get back in...but here we are again - utilizing our experience to futurize another industry!
We've put together a suite of tools that has revolutionized our own service department - and we're hoping that it does the same for you! Paper tickets were getting lost, hard to read, and hard to store. We wanted a system that gave our front desk staff as well as our mechanics a cleaner and more organized experience that gave them all the right data and tools to perform their jobs at a more professional level...and CrankWorks PRO was born. We are true believers in the idea that software is never done...so we are constantly adding new features, and streamlining existing tools to make things even easier and more robust...if you have suggestions, or comments, or questions - please feel free to reach out!
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Software For The Bike Shop Industry
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